I’m having an issue with my delivery – who do I contact?
For any delivery or shipping queries please contact firstname.lastname@example.org
What is the standard shipping time for my order?
1-2 business days for metropolitan areas & 3-7 days for others.
I placed an order but only part of my delivery has arrived?
Some orders are packed separately depending on size and weight. Please give an additional business day for the remaining order to arrive. If the delivery has not made its way to you after that please email email@example.com
I accidentally put the wrong delivery details down?
For any delivery address issues please email firstname.lastname@example.org
Do you ship to PO Boxes?
Unfortunately, we don’t ship to PO Boxes. Please provide a residential or office address for your delivery.
Where can I find Modus Brewing beers near me?
Don’t fear, our beer is near > head to our ‘Near Me’ page on our website to find all our Modus Brewing stockists.
My product was damaged during delivery can I get it replaced or a refund?
If your product was damaged during shipping please reach out to email@example.com to discuss a replacement.
Are Modus beers gluten free?
No, all of our Modus beer range contains gluten.
I’m wanting to purchase a gift card online and use it at Modus Mona Vale or Modus Merewether. Can I do this?
You can purchase an online voucher and use it at one of our venues at Mona Vale or Merewether. You can also purchase gift vouchers at our two brew venues.
I ordered a gift card but I am still waiting to receive it?
Gift cards are manually processed and sent out at COB Mon-Fri.
I am having trouble with purchasing on your online store?
If you’re having trouble purchasing anything on our online store please try refreshing your browser. Changing search engines (Safari to Google Chrome) also might help with the issue. If the problem persists please contact firstname.lastname@example.org for assistance.
Can’t find your question anywhere?
Email email@example.com for any other questions or queries.